Q: Is your site secure?

A: Yes! Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Q: What is your product warranty?

A: All purchases are warranted up to 1 full year after the date of sale. We will gladly exchange any non-functional or non-working item for the same item purchased.

Q: What is your policy regarding privacy?

A: We value your privacy. All orders are confidential. We will never release any purchase information to anyone. We have no mailing lists, and have no intentions of contacting you. We may contact you by E-mail if something is incomplete on your order or a credit card does not process.

A: Yes, we offer wholesale pricing for volume purchases. Contact our sales office at 1-800-320-4888.

A: Shipping options are UPS Red Next Day, UPS Blue 2nd Day, and UPS Ground approximately 1 week delivery time. To expedite your order some products may be drop shipped by the manufacturer.

Q: What are your payment options?

A: We accept online orders with Visa, Mastercard, American Express, and Discover. Telephone orders, fax orders, cashiers checks, money orders, and personal checks are also accepted.

A: Yes. For your privacy and protection we ship discreetly. A signature is required at the time of delivery.

A: Yes. Online credit card orders for international customers are accepted with American Express credit cards. Please sign and fax your receipt to 909-517-1105 with the American Express customer service telephone number. We also accept bank wire transfers, cashier's checks, money orders, and cash in US currency. Call 909-517-1100 or send E-Mail with questions.

A: Yes. We offer free product support with all purchases.

Q: Do you custom build special requests?

A: Yes. If you have a particular item that you enjoy, we can custom build wired or wireless surveillance video for it. Contact us for a free estimate.